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Nazli Goker
Mehtap Dursun

Author(s) and WSEAS

Nazli Goker
Mehtap Dursun

WSEAS Transactions on Computers

Print ISSN: 1109-2750
E-ISSN: 2224-2872

Volume 18, 2019

Notice: As of 2014 and for the forthcoming years, the publication frequency/periodicity of WSEAS Journals is adapted to the 'continuously updated' model. What this means is that instead of being separated into issues, new papers will be added on a continuous basis, allowing a more regular flow and shorter publication times. The papers will appear in reverse order, therefore the most recent one will be on top.

An IFCM Approach for Evaluating Digital Transformation Factors in Banking Sector

AUTHORS: Nazli Goker, Mehtap Dursun

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ABSTRACT: Digital transformation is the integration of digital technology into all areas of a business. It's also a fundamental change in how an organization gives value to its customers. The aim of this work is to identify the importance degrees of factors of digital transformation in banking sector by using intuitionistic fuzzy cognitive map (IFCM) approach. IFCM is considered as suitable tool due to the existence of causal links among the factors, lack of crisp data and the presence of hesitation in data.

KEYWORDS: - Banking sector, causal links, cognitive maps, digital transformation, IFCM, intuitionistic fuzzy data


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WSEAS Transactions on Computers, ISSN / E-ISSN: 1109-2750 / 2224-2872, Volume 18, 2019, Art. #8, pp. 70-73

Copyright © 2018 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution License 4.0

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