Developing a Global Quality Management System to Transforming Technology into Effective Management Strategy
Professor Kakuro Amasaka
Graduate School of Science and Engineering
Aoyama Gakuin University
Abstract: To be successful in the future a global marketer must develop an excellent quality management system that can impress consumers and continuously provide excellent quality products in a timely manner through corporate management for manufacturing in the 21st century. The author proposes a Global Quality Management System for transforming technology called “New JIT, new management technology principle” into effective management strategy. This system contains hardware and software systems, as next generation technical principles, for transforming management technology into a management strategy. The hardware system consists of the Total Development System (TDS), Total Production System (TPS) and Total Marketing System (TMS). These are the three core elements required for establishing new management technologies in the marketing, engineering, and production divisions. To improve the work process quality of all divisions concerned with development, production, and sales, the author hereby proposes “Science TQM” (TQM by utilizing “Science SQC”) as a software system.
The author believes that the effectiveness of New JIT for the advanced management strategy using High Linkage Model “Advanced TDS, TPS & TMS” has been demonstrated as described herein based on the author’s verification conducted at Toyota.
Brief Biography of the Speaker: Dr. Amasaka became a professor of the School of Science and Engineering, and the Graduate School of Science and Engineering at Aoyama Gakuin University, Tokyo, Japan in April 2000. His specialties include: production engineering (Just in Time, JIT and Toyota Production System, TPS), multivariate statistical analysis and, reliability engineering.. Recent research conducted includes: “Science SQC, new quality control principle”, "Science TQM, new quality management principle”, "New JIT, new management technology principle”, “Customer Science”, “Kansei Engineering” and numerical simulation (Computer Aided Engineering, CAE).
Positions in academic society and important posts: He is the author of a number of papers on strategic total quality management, as well as the convener of JSQC, JOMSA, and other publications (e.g. POMS in USA and EurOMA in Europe). He has been serving as the vice chairman of JSPM (2003-2007) and JOMSA (2008-2010), the director of JSQC (2001-2003), and the commissioner of the Deming Prize judging committee (2002-present). Now, he is inaugurated as the vice chairman (2009-2010) and the chairman of JOMSA (2011-present).
Patents and prizes: He acquired 72 patents concerned with quality control systems, production systems, and production engineering and measurement technology. He is a recipient of the Aichi Invention Encouragement Prize (1991), Nikkei Quality Control Literature Prizes (1992, 2000, 2001and 2010), Quality Technological Prizes (JSQC, 1993 and 1999), SQC Prize (JUSE, Union of Japanese Scientists and Engineers, 1976) and Kansei Engineering Society Publishing Prize (2002).