AUTHORS: José Vicente Berná Martínez, Claudia Ivette Castro Zamora, Francisco Maciá Peréz, Carlos Ramón López Paz

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ABSTRACT: Companies have developed and acquired multiple business software applications to respond to new organizational requirements. In many cases, the applications have logical dependencies or are used in isolation. This practice increases the possibility of errors, produces inconsistencies and duplications of data, and hinders management of the organization's processes. To take into account the complexities of an integration initiative in terms of integration technologies, staff capabilities and the business applications themselves, organizations that are new to Enterprise Application Integration should follow guidelines and best practices to implement their integration solutions in an integrated manner. The present work conceptualizes a method for developing an integration solution based on Enterprise Service Bus technologies. To achieve this objective, a case study methodology is used for the conception and evaluation of the proposal in terms of systematizing the lessons learned in the development of projects to integrate applications in multiple Cuban organizational sectors in the 2013-2016 period. The proposed method is independent of technology and is modelled as a process in terms of stages, activities and artefacts. The results obtained offer a mechanism that guides and favours the development of a service-based flexible integration solution using integration technologies such as the Enterprise Service Bus.

KEYWORDS: - Application Integration, Enterprise Service Bus, web services

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