Abstract: In the early days of implementing information systems (IS) and information technology (IT) in the business, it was often seen as a technical support function and was typically managed by finance departments. When evolving from technology providers into strategic partners, IT organizations typically follow a three-stage approach: IT infrastructure management (ITIM), IT service management (ITSM) and IT business value management (IT Governance). As the IT initiatives has become far more than a means of improving efficiency or reducing costs and increasingly account for enabler of business innovation, it still seems that it is less understood business resource. One of reason could be that often there is no systematically way of measuring IT performances and implementing IT Governance practices. IT Governance is the organizational capacity exercised by the Board, executive management and IT management to control the formulation and implementation of IT strategy and in this way ensure the fusion of business and IT. IT Governance issues are not only any more marginal or ‘technical’ problems and become more and more a crucial ‘business problem’. As the organizations are becoming increasingly dependent upon IT in order to achieve their corporate objectives and meet their business needs, the necessity for implementing widely applicable IT best practices standards and methodologies, offering high quality IT services is evident. Therefore, in this lecture and forthcoming paper emerging issues in IT Governance will be discussed in further details and the necessity for IT Audit and Performance Measurement initiatives stressed. Contemporary issues in measuring IT Business Value will be given and actual methodologies for implementing IT Governance concept will be explained (CobiT 4.1, ITIL v3, ISO 38500, ISO 27000).

Brief Biography of the Speaker:
Mario Spremic, CGEIT is currently an Associate Professor at the Faculty of Economics & Business, University of Zagreb, Croatia. He received a B.Sc. in Mathematical Sciences, M.Sc. in IT Management and Ph.D. in IT Governance from the University of Zagreb. He had published 8 books and more than 150 papers in scientific journals, books and conference proceedings mainly in area of e-business, web site evaluation and audit, IT governance, IT risk management, IS strategy and IS control and audit. He is also visiting professor at various postgraduate studies in Croatia and neighboring countries and very often a key speaker at various experts meetings and conferences. He is program director and co-founder of the ‘CIO Academy’, a regional executive development program in the field of IT Governance and Business / IT Alignment.
Mario is reviewer and a program committee member at wide range of international conferences (WSEAS, etc., full list available at www.efzg.hr/mspremic). He is an ISACA and IIA member and holds ISACA’s CGEIT international certificate (Certificate in Governing Enterprise IT).
Mario has also been acting as a consultant for a number of companies preferably in areas of IS strategy, IT governance and risk compliance, business process change and IS control and IS audit with the experience in implementing various IT projects and conducting wide range of information system audit projects. As a qualified information system auditor and consultant he has been participating in a number of regulatory-based IS audits and advisory projects and besides scientific, gain in-depth expert knowledge of commonly used standards such as CobiT, ISO 27001, Basel II, SoX, ITIL, etc. Previously he had been working as system analyst, project manager and CIO deputy.